Privacy Policy

Last Updated: January 2024

Toree Diffi Designs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toreediffi.media or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Information about your furniture requirements and preferences
• Communication history with our team
• Payment information when placing orders

We also automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and consultation requests
• Process and fulfil your orders
• Send you updates about your project
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Legal Basis for Processing

Under UK data protection law, we process your personal data based on:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Legitimate interests: Processing necessary for our legitimate business interests
• Consent: Processing based on your explicit consent
• Legal obligation: Processing necessary to comply with the law

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist with our operations (payment processors, delivery partners)
• Professional advisers (accountants, lawyers)
• Law enforcement when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Customer records are typically retained for seven years after the last transaction.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Toree Diffi Designs
Unit 7, Cotswold Business Park
Cirencester, GL7 1YG
Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.